Patient Financial Services

At Brattleboro Memorial Hospital, we believe your health is your foremost priority. Our Patient Financial Services representatives are here five days a week to assist you with questions about insurance and billing. So you can focus on what’s most important: being well.

Our team is available during daytime working hours to help patients with financial aid, insurance queries, and billing questions. We are aware that information about hospital charges and insurance can be complicated. That’s why we encourage you to contact Patient Financial Services with any questions or concerns.

Our Patient Financial Services team can assist with any of the following:

• Account changes or updates
• Billed charges
• Balances due
• Consumer Guide to Healthcare Prices
• Financial Assistance Program
• No Surprises Act: Your Rights and Protections Against Surprise Medical Bills
• Patient Charge List
• Payment arrangements
• Third-party billing to government and commercial insurance carriers

You can contact Patient Financial Services by:

• Phone: 802-257-8230 (Monday through Friday, 8:30 am to 4:30 pm)
• Fax: 802-257-8834